Shipping Policy

We ship custom challenge coins, engraved items, and specialty products nationwide from San Antonio, Texas.

• Custom Orders: 4–6 weeks production time unless otherwise communicated
   
• Engraving Only Items: 2–5 business days
   
• In-stock Items: Ship within 1–3 business days
   

You will receive tracking information by email once your order ships.

• Rates are calculated at checkout based on weight and destination
   
• Standard shipping for small items typically ranges from $5–$10
   
• Bulk coin orders ship via USPS Priority or UPS with insurance
   

Local pickup in San Antonio, TX is available for certain orders. Contact us to arrange pickup times.

Once an item is handed to the carrier, we cannot control delivery delays.
If your package is lost or stalled in transit, contact us and we will assist in filing a claim.

Buyers are responsible for ensuring their shipping address is correct.
Orders shipped to an incorrect address provided by the customer cannot be refunded.

For shipping questions, contact sales@solizsales.com

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